Questions & answers
Straight answers to common ChurchHub questions.
A quick reference for churches evaluating or getting started with ChurchHub.
Can members register themselves?
Yes. Members can claim their profile or be invited, and access a simplified member portal — while staff roles remain invitation-only.
Can I import from Excel?
Member import and duplicate handling are part of the roadmap; CSV import for members is supported today.
Does it work on mobile?
Yes. ChurchHub includes a responsive web workspace and a mobile experience designed for common tasks such as member lookup, attendance and events.
Can I print or export reports?
Yes — reports can be generated in the background and exported when ready.
Can I migrate from another system?
Migration assistance is included with Enterprise and available as an optional service on Pro, depending on the scope of your existing records.
Is my data secure?
Data is organisation-isolated, permission-controlled, audited and encrypted in transit. Archived records are designed to remain recoverable rather than being silently deleted.