Help when you need it

ChurchHub Support

Find guidance for setup and everyday administration, or contact the team when something is not working as expected.

Common support areas

We can help diagnose product, access and configuration issues across ChurchHub.

  • Account, login and password recovery
  • Organisation and branch setup
  • Member management and imports
  • Attendance, giving and finance
  • Roles, permissions and branch scope
  • Reports, billing and data access

What to include

Tell us what you were trying to do, the affected page, your organisation and branch context, and the exact error shown. Screenshots are helpful, but never include a password, access token or secret key.

Security concerns

Report a suspected security or privacy issue directly to support@stanjaysolutions.com. Include enough detail to reproduce the concern, but do not email sensitive member records unless the support team asks for a secure transfer.

Support contact

support@stanjaysolutions.com is the primary support channel. Product and partnership enquiries can be sent to info@stanjaysolutions.com.